Privacy Policy

Introduction

This privacy policy describes how keen-river collects, uses, discloses, and protects personal information provided through this website. We are committed to protecting the privacy of individuals who interact with our services.

Information We Collect

When you submit an inquiry through our contact form, we collect the following personal information:

• Full name
• Email address
• Service selection preference
• Any additional information you choose to provide in your message

How We Use Your Information

Personal information collected is used exclusively for the following purposes:

• Responding to your inquiry about privacy compliance services
• Providing information about requested services
• Delivering proposals and service documentation when requested
• Maintaining records of client communication for service delivery purposes

Legal Basis for Processing

We process personal information based on:

• Consent provided when you submit the contact form
• Legitimate interest in responding to service inquiries
• Contractual necessity when providing requested services

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer personal information to third parties. Information may be shared only in the following limited circumstances:

• When required by law or legal process
• To service providers who assist in operating our website, subject to confidentiality agreements
• With your explicit consent

Data Retention

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legislation. Inquiry records are maintained for two years from the date of last contact, after which they are securely deleted unless ongoing service relationships exist.

Your Rights

Under Canadian privacy legislation, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent for information processing
• Lodge a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected]

Cookies and Tracking Technologies

This website uses cookies to improve user experience and remember consent preferences. Detailed information about our cookie usage is available in our Cookie Policy.

Security Measures

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, and regular security assessments.

Cross-Border Data Transfer

Personal information may be processed on servers located outside Canada. When data is transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy legislation.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable legislation. The "Last Updated" date at the top of this page indicates when the most recent revisions were made. Continued use of this website after changes constitutes acceptance of the updated policy.

Contact Information

Questions or concerns about this privacy policy or our data handling practices can be directed to:

keen-river
142 Harbour Street
Toronto, ON M5J 2S2
Canada
Email: [email protected]